I then experienced the most in depth and comprehensive hand over I have ever experienced. On collection day the vehicle was beautifully prepared and ready and waiting for me.
The vehicle was duly prepared and a hand over date was arranged. The very next day LIAM phoned me to say that he had located an Evolve in Copper to my spec, was I interested? OK, So when LIAM phoned me to update me in regard to the anticipated delivery date of my new vehicle I just happened to say to him that should a similarly specified stock vehicle come into stock that is not reserved please let me know as I may well be interested in it. Many thanks LIAM for making my buying experience a pleasant experience. Since placing my order LIAM has contacted me three times to update me on delivery dates etc. So impressed was I with the level of service provided by LIAM that I returned the following day and placed an order for an ARIYA. I thanked him again for his assistance and told him that I was going home to do internet research, again I was not pressured to make a decision, LIAM gave me his business card and told me to call him if I had any further questions.
LIAM also went to great lengths to ascertain my requirements of a vehicle and then recommended the grade of vehicle which would satisfy my requirements, this attention to customer service and LIAM’s professionalism saved me circa £2,500. When I had finished browsing I engaged with the salesman, a young man named LIAM MORROW he was polite and friendly and his level of product knowledge was faultless, I am quite knowledgeable myself but EVERY question I asked about the vehicle was answered fully and correctly.Īt no time was I pressured or hurried, LIAM offered me a test drive and gave me clear and concise pricing on the vehicle. However, on this occasion I was greeted by a young salesman and left to explore the showroom vehicles at my leisure, the young salesman keeping at a reasonable distance but always available and ready to answer any questions I may have. I went to Toomeys Nissan at Basildon purely to take a look at the ARIYA, I had no intention of ordering one because on previous visits to various Toomey locations I have been jumped on by an over enthusiastic young salesman and bombarded with questions asking me if I am going to place an order today, this immediately gives me the hump and I just leave.
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